After the stressful work some leisure time...

Just a short post stating I'm still alive and am definitely going to start posting again soon! :)

After a killing period at work I was able to spend some quality time with a good friend of mine, sailing on the Balaton....

*click on it to enlarge....yumm*

And forever-best-Georgina visited HK a while ago and helped me get some things I've been lusting after...

Some of them were part of the hated Sasa order. BTW, Sasa.com deleted my order on their own since I didn't provide the data they wanted...how nice of them.... 

Blogger.com keeps on rotating my pics no matter how many times and with what programs I save the photos in the desired direction...WTF

Anyhow, you can see clearly what's on them, just click:

• MUFE Aqua Smoky Lash mascara 2x
• MUFE Waterproof Eyebrow Corrector (color nr 0)
• Naris Wink Up Maxigrade mascara
• Kiss Me Heroine Make Volume & Curl mascara
• Hada Labo Hyaluronic acid lotion
• extra masks

Now I'm feeling pampered! ^.^  

Thank you again, Georgina! Love ya! <3

Update on the Sasa.com fiasco

Does anyone wonder how the tale of my Sasa.com order continues?

I do.

I wrote them a nice letter hoping to get a reply with valuable ideas, yet what I got was even more disappointment.

In my long letter I tried to draw in a humble yet firm tone, mentioning how this treatment is not good for their PR. Okay, it's not like my little blog gets 236264 hits a day, but until I decide to delete the post it's going to stay on the net forever. 

Now either scroll down or highlight.

"Dear XY!

Thank you for replying so fast!

To tell the truth, I expected a more constructive response. 

As I mentioned before, until your company finalizes the transaction I will not have any written proof of the money being transferred. I doubt it's a unique way only my bank uses.

The other option, where I send a copy of my credit card is simply unacceptable. And not just unacceptable but hilarious and unsafe! Whatever your company regulations may be, it does not work this way in the rest of the world and it makes Sasa.com seem like a fraud, not me.

26th June is Sunday, that means the order amount that was locked before will be unlocked and my account balance increased with it by Monday or Tuesday. If Sasa.com is not willing to finalize the transaction by then, I will ask you to make a change in my order. If it's possible, of course. I would gladly change the payment method to Paypal and pay that way (only after I see my bank balance increased with the locked money).

Yes, I still would like to receive the goods I ordered since I think it was a good deal, but if your company decides to cancel my account, I am going to gladly spend my money elsewhere.

Also, I would like to express that I cannot see how I am suspected of fraud or conducting illegal activities. What is it based on? How could I do anything that would be pernicious for Sasa? 

I think this verifying process and treatment is bad for public relations. We, who use online stores prefer to rely on the opinion of bloggers and it is not good to see a company treating customers this way.

Thank you!

Best regards

AS"

I expected to receive a mail written by an existing human, but what I got was a compilation of ctrl-c & ctrl-v.

Geez thanks!

The content was the same as in the first post, only this time they provided one little extra information: the contact add where I can cancel my order!

Seriously!

No mentioning of 'we are so sorry to call you a fraud' or 'if you're still willing we will switch you to paypal' or a f@cking simple 'we will make sure our bank finalizes that damn transaction'! 

Nooo!

I'm curious about when my balance will be increased again, on Monday or Tuesday. I'm short on money anyway this month. But then, I'll look around to see where else I can spend that money. HEHE Or I'll just ask the lovely ladies who offered me their help. I LOVE You Girls!  <3 Now I understand how blogging can make friends across the planet! ^.^ 

I'm quite sad about losing this order, as it was free shipping and clearance sale, so I'd say $31 for 2 mascaras, a sunblock and sheet masks was a great deal....but not great enough to endure such accusation and customer service.

Lesson learned: if possible, pay through Paypal! That little fee they may take worths the security and smoothness of transaction.

Need help! Sasa.com suspects me a fraud!

Okay, I usually don't do this, but I need your advice. I never run into this problem, yet I ordered online about a gazillion stuffs.

Here is what happened:

- sasa.com had a promotion with free international shipping a while ago. That means GO for me, thus I went and ordered a few things (already on sale hehe). This happened on 12 June (Sun).

- when paying (at the time I placed the order....I don't like to pay later) I chose credit card payment since it's a tiiiiiny bit cheaper than with paypal (think of the PP fees)

- I have a service where I got sms on my mobile whenever anything happens with my bank account. I got one stating that the order amount was deducted. In 1 minute after I clicked the finalizing button on sasa.com.

- The order details says "paid" while the order status says "veryfying payment"

- On 13 Jun (Mon) I got an e-mail stating that they still haven't "heared of" my bank sending the money and I should either send them a copy of my credit card statement or a copy of my credit card!

First WTF!

- 13 Jun was a national holiday for us, banks were closed, etc....and such transactions take time to show up on my balance. So I wasn't worried, thought that during that week it would be solved, they get the money and  send my stuffs.

-This week (this is the second week) still nothing showed up on my balance so I went to my bank and asked this whole situation.

- What I got: 1) do not give my card number 2) they checked and the order amount is indeed locked and is waiting to be asked for by Sasa's bank. (this means it's deducted from my balance, can't spend it, etc.) It will stay locked until 26 June. If the other party does not request it by then, I will get it back. (and spend it elsewhere dammit!) 3) since I wasn't the one starting the transaction I don't have any statement/balance copy/whatever about it!

- On 22 June I contacted the costumer service writing down everything in detail...may they not understand the problem...

- On 23 June (Today) I got another e-mail in the style of a computer generated message that says: "sasa.com screen all orders and reserve the right to withhold or refuse processing any orders due to suspected fraud or unauthorized or illegal activity"

2nd WTF!

Fraud? Illegal activity? 

Are you kidding me? 

It also states that I either send copy of my credit cared or my cc statement. In bold! 

Also, if they think so, they disable my account and refuse to ship to my address.

Because I'm a fraud and illegal activity suspect!

W.H.A.T. T.H.E. F.U.C.K.????????

Just why am I suspected? 

Not one of the other 314234234 online stores suspected me before of anything and now they do? 

IMHO in this situation They (Sasa.com) are the ones with suspection of fraud.

I'm a customer who wanted to use their service, dared to pay directly by credit card and in the end I'm the one threatened!  

They are the ones who do not want to do their part of the contract! 

Everybody knows: Do not give out your account number! Not in any circumstances!

We hear and see the news about what happenes when naive people share their bank account numbers, all the time!

I'm not crazy enough to take a photo of my card and send it via e-mail! Ha! God knows who will see it on the net!

This leaves me with nothing to prove that the card is mine, I paid and I'm an existing person.

I don't even understand how I could fraud them! Buy their stuffs and say bad things about them? Oh please! 

I also don't understand how other bloggers (with thousands of readers) order from sasa.com and never experience any problem!

Please, any of you out there, tell me, has anything like this happened to you before, heard of anything like this?

Just how should I reply? 

I have a strong feeling that order will never reach me. And that means lots of negative comments from me on other blogs whenever I see an order from sasa.com!

Any tips, advices?

PS: Thanks for reading this long rant! ^.^